Accessibility
Statement
Our commitment to making this website usable by as many people as possible.
TERAKAWA Photo Office ("we") is committed to ensuring that as many people as possible can use this website (terakawaoffice.com), regardless of age, ability, or the technology they use.
1. Standards we follow
This website is designed and built to conform to Level AA of the following standards:
- WCAG 2.2 (Web Content Accessibility Guidelines 2.2, a W3C Recommendation) — Level AA
- JIS X 8341-3:2016 (the Japanese Industrial Standard for web content accessibility) — Level AA
2. Conformance status
As of July 2026, all public pages of this website have been evaluated through automated testing and manual review, and meet the Level A and AA success criteria, with the exceptions noted below. This statement is based on a self-assessment.
3. Measures in place
- Descriptive alternative text (alt) for all meaningful images
- Proper document structure using headings, lists, and landmark regions (main / header / nav / footer)
- Full keyboard operability and a "skip to main content" link
- Text contrast of at least 4.5:1 against its background for normal text
- Support for the "reduce motion" preference (prefers-reduced-motion)
- Availability in 10 languages, including right-to-left (RTL) support for Arabic
- Support for browser zoom and text resizing
4. How we tested
Every public page was evaluated with the axe-core accessibility engine (mapped to the WCAG 2.2 success criteria), complemented by manual review of document structure, colour contrast, and keyboard operation on key pages. The assessment was carried out by us.
- Date of assessment: 18 July 2026
- Scope: public pages of terakawaoffice.com (10 languages)
- Tools: axe-core and rendering verification on a WebKit engine (equivalent to mobile Safari)
5. Known limitations
The following do not affect Level AA conformance, but we continue to refine them:
- Adding unique labels to some secondary regions (such as navigation) to distinguish them
- The PDF portfolio may not have an optimal reading order in every environment
- Embedded third-party content may depend on the provider's implementation
6. Scope
This statement covers the public website (terakawaoffice.com). The client delivery portal (/delivery/) and the photo-proofing tool (/atari/) are limited features for contracted clients and fall outside this statement.
7. Feedback
If you encounter any accessibility barrier on this website, please let us know. We will do our best to address it promptly (we usually reply within 2–3 business days).
TERAKAWA Photo Office
Prestige Fukasawa 303, 4-7-26 Fukasawa, Setagaya-ku, Tokyo 158-0081, Japan
Tel: +81-3-6322-9016
Email: [email protected]
Contact form: contact.html
Conformance with WCAG 2.2 Success Criteria (detailed report)
Following the international conformance-report model (VPAT / ACR), the table below discloses this site’s conformance with every WCAG 2.2 Level A and AA success criterion. This is a self-assessment carried out by us (assessed 18 July 2026).
Supports Not applicable Partially supports Obsolete
| No. | Success Criterion | Level | Conformance | How this site addresses it |
|---|---|---|---|---|
| 1.1.1 | Non-text Content | A | Supports | All meaningful images have descriptive alt text; purely decorative images are hidden from assistive technology. |
| 1.2.1 | Audio-only and Video-only (Prerecorded) | A | Not applicable | The site contains no audio-only or video-only content. |
| 1.2.2 | Captions (Prerecorded) | A | Not applicable | No prerecorded video with audio is published. |
| 1.2.3 | Audio Description or Media Alternative (Prerecorded) | A | Not applicable | Not applicable; no video content is published. |
| 1.3.1 | Info and Relationships | A | Supports | Structure is conveyed semantically with headings, lists, tables, form labels and landmark regions (main/nav/header/footer). |
| 1.3.2 | Meaningful Sequence | A | Supports | DOM order matches the visual reading order, so content reads correctly without relying on CSS. |
| 1.3.3 | Sensory Characteristics | A | Supports | Instructions do not rely on sensory characteristics such as colour, shape or position alone. |
| 1.4.1 | Use of Color | A | Supports | Colour is never the sole means of conveying information; text and underlines are also used. |
| 1.4.2 | Audio Control | A | Not applicable | No audio plays automatically. |
| 2.1.1 | Keyboard | A | Supports | All functionality is operable through a keyboard alone. |
| 2.1.2 | No Keyboard Trap | A | Supports | Keyboard focus is never trapped in any component. |
| 2.1.4 | Character Key Shortcuts | A | Not applicable | No single-character key shortcuts are implemented. |
| 2.2.1 | Timing Adjustable | A | Not applicable | There are no time limits on any interaction. |
| 2.2.2 | Pause, Stop, Hide | A | Supports | No content moves automatically on a loop; reveal effects run once, and the reduce-motion preference is respected. |
| 2.3.1 | Three Flashes or Below Threshold | A | Supports | No content flashes. |
| 2.4.1 | Bypass Blocks | A | Supports | A “skip to main content” link and landmark regions are provided. |
| 2.4.2 | Page Titled | A | Supports | Every page has a unique title that describes its content. |
| 2.4.3 | Focus Order | A | Supports | Focus order follows a logical, meaningful reading sequence. |
| 2.4.4 | Link Purpose (In Context) | A | Supports | Link text conveys its purpose; download links add size/format via an accessible label. |
| 2.5.1 | Pointer Gestures | A | Not applicable | No multipoint or path-based gestures are used. |
| 2.5.2 | Pointer Cancellation | A | Supports | Standard links and buttons are used, allowing pointer actions to be aborted. |
| 2.5.3 | Label in Name | A | Supports | The visible label matches the accessible name for each control. |
| 2.5.4 | Motion Actuation | A | Not applicable | No functionality is triggered by device motion. |
| 3.1.1 | Language of Page | A | Supports | The html lang attribute is set correctly on every page (10 languages). |
| 3.2.1 | On Focus | A | Supports | Receiving focus alone does not trigger a change of context. |
| 3.2.2 | On Input | A | Supports | Changing a setting does not cause an unexpected change of context. |
| 3.2.6 | Consistent Help | A | Supports | The contact/help mechanism appears in a consistent location on every page. |
| 3.3.1 | Error Identification | A | Supports | Required fields use the required attribute; the browser identifies empty or malformed input. |
| 3.3.2 | Labels or Instructions | A | Supports | Every form field has an associated label and supporting instructions. |
| 3.3.7 | Redundant Entry | A | Supports | The single contact form never asks for the same information twice. |
| 4.1.2 | Name, Role, Value | A | Supports | Standard HTML elements expose correct name, role and value to assistive technology. |
| 1.2.4 | Captions (Live) | AA | Not applicable | No live media is streamed. |
| 1.2.5 | Audio Description (Prerecorded) | AA | Not applicable | No video content is published. |
| 1.3.4 | Orientation | AA | Supports | The site works in both portrait and landscape; orientation is not locked. |
| 1.3.5 | Identify Input Purpose | AA | Supports | Key input fields use appropriate type / autocomplete values. |
| 1.4.3 | Contrast (Minimum) | AA | Supports | Normal text meets at least 4.5:1 against its background, verified across all public pages by audit. |
| 1.4.4 | Resize Text | AA | Supports | Text can be resized up to 200% without loss of content or function; zoom is not disabled. |
| 1.4.5 | Images of Text | AA | Supports | Body copy uses real text; only the logo is an image of text (an allowed exception). |
| 1.4.10 | Reflow | AA | Supports | Content reflows to a 320px-equivalent width without horizontal scrolling. |
| 1.4.11 | Non-text Contrast | AA | Supports | Focus and active states use the accent colour, meeting the 3:1 non-text contrast threshold. |
| 1.4.12 | Text Spacing | AA | Supports | Increasing line, letter and paragraph spacing does not clip or overlap content. |
| 1.4.13 | Content on Hover or Focus | AA | Supports | Content revealed on hover is supplementary and does not obstruct interaction. |
| 2.4.5 | Multiple Ways | AA | Supports | Pages can be reached in multiple ways: global nav, footer, sitemap and breadcrumbs. |
| 2.4.6 | Headings and Labels | AA | Supports | Headings and labels clearly describe topic or purpose. |
| 2.4.7 | Focus Visible | AA | Supports | A visible focus indicator is shown on links, buttons and form controls during keyboard use. |
| 2.4.11 | Focus Not Obscured (Minimum) | AA | Supports | Even with the fixed header, focused elements remain visible; in-page anchors use scroll-margin. |
| 2.5.7 | Dragging Movements | AA | Not applicable | No functionality requires a dragging movement. |
| 2.5.8 | Target Size (Minimum) | AA | Supports | Interactive controls are at least 24×24px; inline text links fall under the spec’s exception. |
| 3.1.2 | Language of Parts | AA | Partially supports | The page language is set; adding lang to some inline foreign-language phrases is an ongoing improvement. |
| 3.2.3 | Consistent Navigation | AA | Supports | Navigation appears in the same order and location on every page. |
| 3.2.4 | Consistent Identification | AA | Supports | Components with the same function are identified consistently. |
| 3.3.3 | Error Suggestion | AA | Supports | When input format is wrong, the browser suggests how to correct it. |
| 3.3.4 | Error Prevention (Legal, Financial, Data) | AA | Supports | Submitted information can be reviewed and corrected before sending. |
| 3.3.8 | Accessible Authentication (Minimum) | AA | Not applicable | The public site has no login; the client portal is outside this statement’s scope. |
| 4.1.3 | Status Messages | AA | Supports | Successful form submission is clearly conveyed via a dedicated confirmation page. |
| 4.1.1 | Parsing | A | Obsolete | Removed in WCAG 2.2 (listed for reference). HTML is authored with valid syntax. |
We review this statement regularly.
First published / last updated — 2026.07.18